FAQ
ABOUT US FAQ

FAQ


Q1: Are you trading company or manufacturer ?
A: We are factory.
Q2: Can I visit your factory?
A: Yes. Many domestic and international customers visit our factory every year.
Q3: Do you provide free design solution?
A: Yes, the free design solution will be available from us.
Q4. How is the quality of your product?
A: Our products are produced strictly under national and international standards, enjoy CE, ISO certificates, etc. We carry out
strict supervision during productionand so as to get high qualified products. All products will be inspected before shipment.
Q5. What is the price of this product?
A:We offer a lower price than the market, and will quote any customer as soon as possible. Some discounts can be applied based on
quantity
Q6. What is the minimum order quantity?
A:One set.
Q7. Is it customized?
A:The customized service is available from us according to customer’s requirements.
Q8. What is the voltage?
A:Standard 380V 50HZ three-phase or other voltage according to customer’s requirements
Q9. What is your payment method?
A:30% before production, 70% before shipping by bank transfer. For large amount, we accept L/C .
Q10: How long is your delivery time?
A: Generally 5-10 days for the stock products. 15-20 days if the goods are not in stock, it is according to quantity.
Q11. How long warranty can you provide?
A:Our machine warranty is one year, and all the components we used are stable with long working life. In addition, our technician
will providethe after-sale service in client’s factory. All of our engineers have passports.
  • ABOUT US

  • Contact US

    Email:info@shredder-factory.com
    Whatsapp/Skype: +86-186-6621-8467
    Contact: Tony